| Unfortunately
Documentation and Web Sites
generated in-house, are often not
user-friendly and may have a
distinctly unprofessional appearance.
Anyone can create large
volumes of data - the technique is to make it concise, easily assimilated
and .........well - just interesting. |
Company staff may
not the best people to
prepare manuals or web sites.
They are too involved with the equipment, often
over-estimate the user's technical knowledge
and are not communication specialists.
The considerable amounts of time they spend
could be used for more productive work. |